live casino — FAQ
live casino
Rolling Bonus
Slots
Live Casino
Sports
Fishing / Arcade
VIP Rolling Rate
Higher VIP Status
Progress through your VIP status and enjoy enhanced Rolling Bonus rates.
0.5% → 1.0%
Eligible VIP players can enjoy Rolling Bonus rates from 0.5% up to 1.0%.
Passive Loyalty
Keep playing eligible games and earn Rolling Bonus from qualifying turnover.
Daily Rolling Bonus
- Minimum claim: RM5 / S$2
- Maximum daily bonus: RM500 / S$150
- Settlement is processed daily.
- Rolling Bonus is subject to 1X turnover.
- Rolling Bonus rates vary according to game category.
- VIP Rolling Bonus rate may range from 0.5% up to 1.0%.
LEVEL UP BONUS
Rookie
Player
Pro
Elite
Master
Legend
GD9 King
How It Works
Play & Accumulate
Accumulate your monthly valid turnover through eligible gameplay.
Level Up
Reach the required monthly turnover to unlock the corresponding level.
Get Rewarded
Receive your Level Up Bonus when you reach the eligible level.
Level Up Bonus
- Rewards are based on monthly valid turnover.
- There are 7 Level Up Bonus tiers from LV1 Rookie to LV7 GD9 King.
- Rewards range from RM8–RM888 for Malaysia players.
- Rewards range from S$3–S$288 for Singapore players.
- Each Level Up Bonus is subject to 1X reward turnover.
- Higher levels unlock higher Level Up rewards.
Daily Check-In
Start Your Streak
Keep Going
Lucky Spin
Stay Active
Bigger Reward
Double Spin
Mystery Reward
Your 7-Day Journey
Check In Daily
Check in each day to collect your scheduled reward.
Keep Your Streak
Continue your daily check-ins throughout the 7-day cycle.
Unlock Day 7
Complete the full 7-day streak to unlock your Mystery Reward.
Daily Check-In Rewards
- The promotion runs on a 7-day check-in cycle.
- Day 1 reward: RM1 / S$0.50.
- Day 2 reward: RM2 / S$1.
- Day 3 reward: 1 Lucky Spin.
- Day 4 reward: RM3 / S$1.
- Day 5 reward: RM5 / S$2.
- Day 6 reward: 2 Lucky Spins.
- Day 7 reward: Mystery RM8–RM38 / S$3–S$12.
- Rewards may be subject to 1X–3X turnover requirements.
Lucky Spin Wheel
Better Luck Next Time
Small Cash
Small Cash
Cash Reward
Free Spin
Rolling Booster
Deposit Booster
Cash Reward
Cash Reward
Mystery Box
Rare Reward
Jackpot
How Lucky Spin Works
Earn Spins
Collect eligible Lucky Spins through available engagement activities.
Spin The Wheel
Use your earned spin and discover which prize the wheel lands on.
Claim Your Prize
Win cash, game rewards, boosters, mystery rewards or the jackpot.
Lucky Spin Rewards
- Lucky Spin rewards are prize dependent.
- The wheel features 12 different prize slots.
- Available rewards include cash prizes, Free Spins, Rolling Boosters and Deposit Bonus Boosters.
- Mystery Box rewards are variable.
- RM88 / S$28 is a rare prize.
- RM888 / S$288 is the jackpot and is very rare.
- Lucky Spins are earned through eligible engagement activities.
Deposit Collection
3 STAMPS
5 STAMPS
8 STAMPS
12 STAMPS
20 STAMPS
How It Works
Make a Qualifying Deposit
Complete a qualifying deposit to collect one stamp.
Collect Your Stamps
Build your stamp collection and reach the next reward milestone.
Unlock Your Reward
Reach the required number of stamps and unlock the applicable reward.
Promotion Control
- Promotion runs on a monthly cycle.
- Maximum 1 qualifying stamp can be collected per day.
- 3 stamps reward: RM8 / S$3.
- 5 stamps reward: RM18 / S$6.
- 8 stamps reward: RM38 / S$12.
- 12 stamps reward: RM88 / S$28.
- 20 stamps reward: RM188 / S$58.
- All rewards are subject to 3X turnover.
- Promotion is subject to the applicable terms and conditions.
Rescue Bonus
QUALIFYING LOSS
RESCUE RATE
MAXIMUM REWARD
How It Works
Play During The Week
Your eligible net loss is calculated over the applicable weekly calculation period.
Weekly Calculation
If your eligible net loss reaches RM200 or more, a 5% rescue reward may apply.
Receive Your Rescue
The applicable reward becomes available after the calculation period and is subject to 1X turnover.
Promotion Control
- Calculation is based on the applicable weekly period.
- Base rescue rate is 5% of eligible net loss.
- Minimum qualifying net loss for Malaysia is RM200.
- Maximum reward is RM388 for Malaysia.
- Maximum reward is S$128 for Singapore.
- Reward is subject to 1X turnover.
- Reward availability is after the weekly calculation period and is not instant.
- No overlapping loss or cashback promotion may be stacked within the same calculation period.
- Restricted or self-excluded accounts are not eligible.
- Promotion is subject to the applicable terms and conditions.